Thought Leadership

Events & Media

Keynotes, Interviews & Publications by Neeraj Sangani Founder & CEO, CXM Labs

Speaking Engagements

Thought leadership at major industry conferences

AdAsia 2025

October 31, 2025 Beijing, China

Leading for Impact: The CEO's Role in an AI-Driven Era

Keynote on how leaders can drive transformation and measurable business impact in an AI-driven world, covering predictive, generative, and agentic AI pillars.

  • CEOs must champion AI as a differentiator for growth
  • AI transforming marketing from paid interruptions to invisible intelligence

AIM Top 20 CEOs

July 2025 Digital Feature

Defining the Future of AI in 2025

Recognition among AIM's Top 20 CEOs shaping the future of AI, highlighting bold leadership and innovation in enterprise AI transformation.

  • Featured by AIM Research for AI leadership
  • Recognition for driving innovation and vision

CDP Institute APAC Roundtable

November 27, 2024 Virtual Event

How to Leverage Real-Time Data with a CDP

Featured speaker sharing expertise on leveraging real-time data with Customer Data Platforms for enhanced customer experiences.

  • Real-time data strategies
  • CDP implementation insights

Media & Interviews

Video insights from industry events

Play Video

Martech Webinar: Post COVID-19 Customer Experience

2020

How Martech investments enhance customer experience and marketing technology’s penetration across industries in India.

Play Video

Hansa Cequity on ET Now | ET CX Summit 2021

2021

Insights on how the Indian Customer has evolved in recent times, exploring the complex battleground of customer experience.

Play Video

Stop Trying to Delight Your Customers!

2023

Standalone address at ET CX Summit challenging conventional wisdom on customer delight strategies.

Play Video

Connected Customer Experiences

2021

The decisive competitive advantage through connected customer experiences in the modern business landscape.

Publications

Thought leadership in industry publications

LLM Economics – A Guide to Generative AI Implementation Cost

AIM Media House

Comprehensive guide on understanding and managing costs associated with implementing Large Language Models in enterprise settings.

AIM Top 20 CEOs of Boutique Data Science Service Providers 2023

AIM Media House

Recognition and feature highlighting leadership in data science services and AI-driven business transformation.

Automation Vs People – The Current Conundrum

Economic Times

Analysis of the balance between automation and human workforce in the evolving business landscape.

How New Customer Data Architectures Can Help Transform Businesses

Analytics India Magazine

Exploring modern customer data architectures and their role in driving business transformation and growth.

↑ Stay Connected

Stay Updated

Follow for the latest insights in AI-driven customer experience