Everything you need to know about Customer Experience

How does one leverage this to provide a great customer experience leading to greater sales, more efficiencies and reduced costs?

The answer is – by humanizing technology. CXM Lab is a learning ground to express thoughts, ideas and tools that will enable Marketers, CIOs, CTOs and CDOs to think, reflect and make the right choices for their brands and organizations.

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In my experience, Indian brands and organisations have realised the need to have a shared vision and plan for developing a customer experience strategy at the senior most levels.


#ETCXSummit | @NeerajSangani, Chief Executive Officer, @hansa_cequity is a Customer Experience Management & Marketing specialist with more than 27 years’ experience in business/marketing consulting, brand building, strategic marketing, and digital marketing.

The buyer’s journey is quickly becoming more and more complex. Brands which have implemented automation have seen significant improvement!

Join the webinar with our experts, @thedatalook, Vijayaraghavan Rangarajan & Sayed Naushad, to better understand th…https://lnkd.in/eU6CMKW

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