Building humanity into Generative AI

data analytics and ai in marketing

Generative AI is a rapidly evolving field that has the potential to revolutionize the way we interact with technology. However, as with any innovative technology, there are concerns about how it will impact society. One of the biggest concerns is that generative AI will be used to replace human creativity and intuition. To address this […]

The Next Act for CMOs

cmo guide for marketing leaders

I have been reading with great interest about how the role of the CMO is changing and evolving. The base data used in all the headlines is alarmist. Sample some of the headlines I came across – ‘CMOs, You Have 23 Months to Live” (Ad Age), ‘The Most Dangerous Job in Business: The Chief Marketing […]

The New Abnormal – Dynamic Strategy Planning

marketing management

The new normal is passe. We are today living a life we never imagined 16 months back. No doubt every second strategist worth his salt is telling us to ‘re-imagine’. We need to reimagine our lives, our purpose, our business, our beliefs, our relationships, the list goes on. Values are one thing we can hold […]

The change makers in a game-changing 2021

digital marketing challenges

There are too many articles and too many people talking about the top trends in marketing, technology, analytics, customer experience in the new year. Too much noise and too many isolated thoughts, each of them valid and true in its on limited way. When I look back, I kind of realise that too much vertical […]

Management lessons in leadership from the US Presidential elections

brand experience in marketing

We all know that for an inquisitive mind, leadership lessons can be learnt from anyone and in the most unlikely of circumstances. But today, I want to be predictable and reflect on the US Presidential election, a spectacle that the world has been watching for the last few days. It had two diametrically opposite characters […]

Leading with creativity, not technology

creativity and creative thinking

The idea of leading with creativity and not technology coming from a professional who is offering Martech solutions as one of his key services might sound blasphemous. But meeting after meeting (and there are too many of them), I hear senior professionals dive straight into executional and tactical stuff. Almost always when my team presents […]

Retailers need to re-invent and rebuild their business in real-time

retail marketing strategy

In early May 2020, when I spoke to the owners of one of the biggest fashion brands in the country, they were despondent. Lockdown after lockdown over a four-month period has brought the Retail business to its knees. Large format stores, Large national brands, niche players, regional brands have seen sales collapse by 90%. Whenever, […]