Organizations and brands are in a mad rush to automate. In this case, it seems that the only way to generate value, more aptly called cost cutting is by automating processes. Nothing wrong with that, except that automation, can appear routine until it becomes the foundation for a new way of restructuring organizations and departments, systems and work itself…
Read more at: https://economictimes.indiatimes.com/automation-vs-people-the-current-conundrum/articleshow/98143092.cms
