CEO, Indian Express Online Media Pvt. Ltd.
A Digital Native with more than 20 years of experience across News Media, Consumer, Advertising, Content, Product & Business. He has been responsible for and has led the Business Strategy, P&L Management, Business Development and Revenue Diversification for large media brands.
He has also done extensive work in the areas of Brand and Marketing, Audience acquisition & development, engagement, Product Strategy, Product Development, Usability, Distribution and Growth, Content strategy, Editorial Policy, Team Leadership and Management. He is currently working on content subscription models, Consumer Research, B2B and B2C Ips.
Neeraj Pratap
Neeraj Pratap Sangani is a Customer Experience Management & Marketing specialist with more than 29 years’ experience in business/marketing consulting, brand building, strategic marketing, and digital marketing. He has developed and executed connected customer experience strategies, CRM projects, data integration projects including customer life cycle management, customer segmentation and customer engagement for clients across different verticals like BFSI, Auto, Consumer Electronics, Retail and Durables, Agro-Chemicals & Print Media. Neeraj is an Alumni of UCLA Anderson School of Management. A certified Behavioural economist. A post graduate diploma holder in Human Rights. A writer, director, and actor.
Published in High Five of customer experience