Change Management

Managing change in these fast and dramatically evolving times is a huge challenge for any organization. Change management is now a continuous need and each organization must have a change management strategy and process. At the leadership level aligning people and the organization are key, and at the operational level the importance of technology and automation in business and business processes cannot be stressed upon enough. 

retailers need to reinvent retail final image
Retailers need to re-invent and rebuild their business in real-time
In early May 2020, when I spoke to the owners of one of the biggest fashion brands in the country, they...
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Don'tbe delusional disruptions are here to stay cxmlab
Don't be delusional about disruptions, they are here to stay
Management teams across businesses and industries are furiously having online meetings, discussions and...
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Character in times of crisis - cxmlab
Character in times of COVID-19
It has been an unprecedented week. We have been aware of the danger for some time now and have been moving...
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change cxmlab
Change Management is as much about staying the course as it is about pivoting
Look around any corporate house, manufacturer, service provider and one theme that resonates across is...
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4IR cxmlab
How technology is the only certainty (for the future)
The mood in corporate India has been muted (that’s an understatement). Ok. The mood in Corporate India...
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company culture
A Culture Management System to drive innovation and performance
Many leaders now spend a lot of their time in putting frameworks, structures, policies and processes...
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